Last Updated and Effective Date: July 2, 2026
At Lemonceillo Home & Gift, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.lemonceillo.com, make a purchase, contact us, or otherwise interact with our website.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Billing and shipping addresses
Payment information (payments are processed securely by our payment service providers. We do not store your full credit card information.)
Order history
Information you provide when contacting us
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and other usage data through cookies and similar technologies.
How We Use Your Information
We use your information to:
Process and fulfill orders.
Process payments securely.
Arrange shipping and delivery.
Respond to inquiries and provide customer service.
Improve our website, products, and customer experience.
Maintain the security of our website and prevent fraud.
Comply with legal and regulatory requirements.
Send marketing emails or promotional communications if you have chosen to receive them. You may unsubscribe at any time.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support the functionality of our online store.
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third party service providers who help us operate our business, including:
Lightspeed, our ecommerce platform.
Payment processors.
Shipping and delivery providers.
Technology, website hosting, analytics, and marketing service providers.
Government or regulatory authorities when required by law.
These service providers receive only the information necessary to perform their services and are required to protect your information.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable means to protect your information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where permitted by law.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the information below.
Third Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third party websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Lemonceillo Home & Gift
1223 9 Avenue SE
Calgary, Alberta T2G 0S9
Email: shop@lemonceillo.com
Phone: (403) 475-8442
