All orders are processed within 2 to 4 business days, excluding weekends and holidays. During peak periods such as holidays, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
We offer standard shipping within Canada through Canada Post.
Delivery times are estimates only and begin once your order has been shipped:
We have a flat rate shipping fee of $20. Orders over $200 receive free shipping.
Once your order has shipped, you will receive a tracking number by email when available. You can use this to monitor your delivery through the shipping carrier’s website.
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, or other factors outside of our control.
Once an order has been shipped and is in the possession of the carrier, Lemonceillo Home & Gift is not responsible for lost, stolen, or delayed packages. If you experience an issue with delivery, please contact the shipping carrier directly using your tracking information, and we will do our best to assist where possible.
Please ensure all shipping details are entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
If you realize there is an error in your shipping information, please contact us as soon as possible and we will do our best to update it before the order is shipped.
If you have any questions about shipping or your order, please contact us:
Lemonceillo Home & Gift
1223 9 Avenue SE
Calgary, Alberta T2G 0S9
Email: shop@lemonceillo.com
Phone: (403) 475-8442
