At Lemonceillo Home & Gift, we want you to be satisfied with your purchase. If you are not satisfied, we will be happy to assist you with a refund or exchange.
You may return eligible items within 2 weeks of purchase (in store) or within 2 weeks of delivery (online) for a store credit. A full refund is available within 7 days of purchase or delivery. Subject to the conditions below.
Items must be new, unused, and in their original condition.
All original packaging and tags must be attached.
A valid receipt or proof of purchase is required.
The following items cannot be returned:
Gift Cards
Clearance
Intimates (e.g., underwear, bras)
Food items
Earrings
If there is a defect with one of these items, you may be eligible for a refund.
How to Return
Items must be returned in-store or by mail at the customer’s expense.
Shipping fees are non-refundable.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please reach out to us at shop@lemonceillo.com to discuss your return.
